We’ve been hearing a lot of great feedback on ExperienceChange Lakeview, which we launched earlier this year. We heard from hospitals and facilitators on the need to tweak some language and to provide users more debrief information and we’re responding with this update. Thank you for continuing to provide us with feedback!
At a glance:
- U.S. case study
- Language tweaks
- Choose project team members
- More detailed debrief of individual games
- Animated change in project buy-in
- Interface updates
U.S. case study
We heard that the case study includes references to the Canadian healthcare system that may distract users from other countries. We now have a U.S. version of the case study in addition to the existing case study.
Language tweaks
We heard that some language needed to be more accurate to a healthcare environment, so we updated tactic descriptions and feedback with that in mind. We also included some explanations of jargon for learners unfamiliar with a healthcare environment.
Choose project team members
We heard that learners would build a stronger connection with the sim by hand-picking the members on the project team, so we updated the tactic “Appoint Project Team”. Learners now select project team members from the stakeholder map – as many or as few as they feel necessary.
Choose project team members
More detailed debrief of individual games
We heard that learners need more information when debriefing their decisions. Users can now click “Debrief a Game” in the simulation website to access a detailed, printable debrief.
More detailed debrief of individual games
Animated change in project buy-in
We heard that learners want to know whether they gained or lost project buy-in immediately after implementing a tactic. The change in buy-in is now front and center and appears before feedback is given.
Animated change in project buy-in
Interface updates
- We heard it can be hard to tell which questions have been answered in the Stakeholder interview window. We also heard that it can be hard to tell which question is currently being answered. The Stakeholder interview window now highlights which question is being answered and greys out questions that have already been answered. We also made the text a little easier to read.
Stakeholder Interview window
- We heard learners sometimes ask questions we’ve heard many times before. We added tips to the loading screen that answer some of our frequently asked questions, such as “Are my decisions being saved?” and “What happens when I reach 60%?”.
Tips in the loading screen
- We heard learners sometimes want to skip the debrief after a failed game to try again. We created a button on the end-game movie to skip the debrief and go back to the splash screen.
Button to skip the debrief and play again
- We heard some users with low screen resolutions (1024×768) had difficulty finding the New Game button. We integrated the New Game, Resume and Debrief buttons into the splash screen, making them bigger and more visible.
Splash screen
