Success in a Post-Pandemic Era Depends on Human-Centered Capability

by ExperiencePoint

The advent and fallout of the global pandemic have vastly altered the rhythms of the modern workforce. And yet while businesses of today are marching onward into a new world, one thing has remained unchanged: the crucial and universal need for a soft skilled workforce.

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Taking a Page from Teams Who Were Remote Pre-Pandemic

by ExperiencePoint

Millions of companies have been thrown into a remote environment, with little preparation or guidance as to how they can make this unique situation work. At ExperiencePoint, we’ve found that gathering firsthand information from experts in a field is a useful step towards innovation. As such, we curated the trusted practices of companies that have been working remotely for years, and who are adept at keeping employees engaged and productive while working from home.

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How to Considerately Connect with Customers During Covid-19

by ExperiencePoint

As the world continues to navigate the unfamiliar territory of a pandemic, many companies are struggling to stay appropriately connected to their client base. Hoping to survive the economic storm, they’ve been challenged to walk a fine line between promoting their services and remaining sensitive to the stress and situations that may impede their customers from consuming.

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Leading through Empathy

by ExperiencePoint

A human-centered design approach to guiding employees through the pandemic

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Five Inspiring Reads That Speak to Leadership in Crisis

by ExperiencePoint

The advent of the COVID-19 pandemic has pushed many company leaders into unchartered territory. Few have ever had to navigate a global crisis of this magnitude, and the choices they make now could weigh heavily on the future of their companies.

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