An interview with Shyam Viswanathan an engineer, educator and ExperiencePoint associate facilitator
Seven years ago, Shyam Viswanathan was on a flight from Manila, Philippines when he stumbled across an article about design thinking in an airline magazine. It was the first time he’d encountered the concept and he was intrigued. “The concept of human-centered design of products and processes made a lot of sense to me,” says Viswanathan.Read More
Ever wonder what's it really like to attend the ExperiencePoint Client Summit? Last year's event was one for the ages, with an energetic and diverse group of superstars leaving their mark here in Toronto.
For those of you who couldn't make it last year or have interest in attending this year, we've compiled the ultimate Top 10 list to share what’s at the heart of this once-a-year event — including a few sneak peeks for 2018!
As the Innovation Facilitation Lead at Liberty Mutual Insurance, David Lanphear works with internal and external agencies to develop new innovation initiatives for Liberty.
A highlight of his work has been designing self-sustaining communities of exploration, ideation, and experimentation. We spoke with him recently about building a culture of innovation, how design thinking works in tandem with other methodologies, and why a meeting with Mickey Mouse just might spark some entirely new ideas.Read More
Based in Barcelona, Ignacio Guitart is a partner at the consultancy firm Bee & Butterfly, as well as an academic collaborator at ESADE Business School. In his various roles, he facilitates both ExperienceInnovation™ and ExperienceChange™ sessions for a diverse group of multinational industries.
We recently talked with him about his insights from twenty years of executive experience, why mindset matters and why it takes more than a single session to make a big shift.Read More