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The Business Case for Design Thinking

by ExperiencePoint

Study shows design thinking projects deliver 300% ROI

Design thinking is often touted as a great way to generate creativity and inspire innovation. But did you know this approach has been proven to deliver significant financial results?

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From Rock Band Member and Financial Services Executive to Design Thinker

by ExperiencePoint

Meet Keith Laplante a master facilitator helping transform organizations by teaching executives how to be customer-centric

Keith Laplante spent his twenties playing bass in a touring rock band, but today he has the spotlight all to himself. Laplante is one of ExperiencePoint’s master facilitators and a favorite workshop leader for some of ExperiencePoint’s largest global clients. Keith’s success has been built on his ability to transform corporate cultures by spearheading innovative process improvements and inspiring even the most stubborn stakeholders to embrace new methods of problem solving that focus on customer needs.

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Three Ways to Overcome Innovation Roadblocks

by ExperiencePoint

Creativity drives innovation. So how can managers urge their teams to let their creative juices flow? A design thinking workshop is a great place to start, but if you need to nudge them in a more creative direction today, our star facilitators offer this advice:

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The Case for Design Thinking in the Classroom

by ExperiencePoint

How innovation schools are preparing students for the future of work

To be competitive in the future, employees will need skills that allow them to be more creative, agile and innovative. According to a 2018 report from McKinsey & Company, demand for creativity in the workplace is going to “rise sharply” in the coming years. Critical thinking, decision-making, and emotional intelligence will also be needed to achieve success in the workplace of the future.

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Why Design Thinking is a Competitive Advantage for Financial Services Firms

by ExperiencePoint

The finance industry seems an unlikely place to find innovative approaches to customer-centric design. But as the benefits of design thinking gain traction, some forward-thinking finance firms are adopting design thinking as a way to drive innovation, and gain a competitive edge.

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