U.S. Government Embraces Human-Centered Design for CX

by ExperiencePoint

Anyone who’s ever filled out a form on a government website knows that customer-centricity has never been at the top of any government agenda. Whether a user is attempting to pay a parking ticket, secure social security benefits or renew a license, the federally-funded digital touchpoints to accomplish these tasks often seem designed to drive people away.

Read More

Strange Brews: How Human-Centered Design Inspires Colorado Beer Makers

by ExperiencePoint

In 2014, a tiny craft beer association in Colorado was looking for a way to inspire innovation. Leaders took a page from the human-centered design handbook and launched a member challenge: Create a totally new craft beer for an annual beer-tasting event and competition.

Read More

Indian Tech Company Challenges Apple & Fitbit

by ExperiencePoint

India has long been seen by the U.S. business market as a destination for cheap outsourcing. The promise of a skilled labor force at a fraction of the cost has driven many US corporations to partner with Indian companies to meet their production needs. However, India is ready to emerge as a center of innovation– and local entrepreneurs are using human-centered design to fuel that revolution.

Read More

5 Human-Centered Design Techniques you should try Today

by ExperiencePoint

The New Year is a time to set goals for yourself, your employees and your business. This year, why not focus on taking a more human-centered approach to the way your business operates?

Read More

Human-Centered Design and Tesla’s Self-Driving Revolution

by ExperiencePoint

The year is 2020. What seemed like science fiction a short while ago now feels like everyday business.

Read More

Insights Straight To Your Inbox

SIGN UP FOR OUR NEWSLETTER:

Most Popular Posts

New call-to-action
New call-to-action