How Design Thinking Can Transform Financial Services

by ExperiencePoint

If there’s any industry that needs creative problem-solving and design thinking in 2019, it’s financial services. The entire industry has been upended, due in large part to technology. One key crisis point is the bank branch. The whole concept of the branch needs to transform, and that’s going to require the out-of-the-box, creative ideation that design thinking strategies can provide.

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Virtual Innovation: Yes It Can Be Done

by ExperiencePoint

Even if it’s the middle of the workday, there is a good chance you are reading this blog from home or a coffee shop rather than a traditional office. That’s because 70 percent of global professionals now work remotely at least one day a week, and 11 percent never come into the office — and that only takes into account full-time staff workers. More than a third of the workforce is now freelance, which means they may never meet their teammates face-to-face.

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5 Technology Tools to Help Your Remote Teams Succeed with Design Thinking

by ExperiencePoint

Virtual project teams may never meet in person, but that doesn’t mean they can’t collaborate and innovate as effectively as on-site ones. They just need tools that create a seamless collaborative experience.

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Innovation Hubs Bring Design Thinking to Life

by ExperiencePoint

Global organizations are creating dedicated innovation centers to disrupt everything from fintech to snack foods.

Innovation hubs are the latest trend for public and private organizations looking to gain a competitive edge in the quest to disrupt their industries. These hubs provide dedicated spaces, where internal teams can work collaboratively with clients and industry start-ups to drive disruption and bring the creative process directly to customers and end users.

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Why Research Not “Me-Search” is Key to Customer-Centric Innovation

by Keith LaPlante

When I work with executives in large companies, the most common feedback I hear is that they don’t have time for design thinking. Going through the process of observing customers, brainstorming ideas, building prototypes, then going back to customers to see how they respond initially sounds like an unreasonable request when teams face short deadlines and pressure to be first to market.

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