Why Design Thinking Teams Are 50% More Successful

by ExperiencePoint

Imagine that you have a great idea for a new product or service that you are sure your customers will love; or a solution to a problem that is guaranteed to fix it. For a lot of teams, this is enough inspiration to move full steam ahead with new product or service development.

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How Design Thinking Helps Beat the Odds on Digital Transformation Success

by ExperiencePoint

“Digital Transformation” is the latest trend to keep executives up at night. Leaders who’ve spent decades achieving success following “business as usual” strategies are feeling intense pressure to transform their entire organizations, and to embrace analytics, artificial intelligence and machine learning so they can streamline their work, delight their customers, and turn their workforce into lifelong learners.

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Is Your Transformation Failing? Try Design Thinking

by ExperiencePoint

Every business leader wants their teams to be innovative. But too often, they see innovation as a solution to a specific problem rather than a way of doing things, and that is where their efforts fail.

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Design Thinking Success on The Factory Floor

by ExperiencePoint

How one manufacturing team saved a client relationship with a customer-centric approach to problem-solving

If you think design thinking is only for the creative teams in your company, think again. As one of our favorite facilitators Drew Marshall likes to say: “Design thinking is a practice, not a title or role.”

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How One Retailer is Thriving by Innovating Around Its Customers

by ExperiencePoint

Empathizing with customers and putting their needs at the center of decision-making is a powerful tool for innovation. Companies that actually spend time with customers, and link their needs to the company’s core values, are able to win avid fans and gain serious market share.

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