Design Thinking vs Agile Thinking: the best videos on YouTube

by ExperiencePoint

Looking for a quick and accessible way to parse the differences between agile thinking and design thinking? We’ve got you covered. We’ve found a few excellent online videos that analyze the differences (and similarities) between these two creative methods, and explain how to apply them effectively.

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Three Techniques For Smart Prototyping

by Michael A. Roberto

Build to think. Use prototypes to start a meaningful dialogue with your users. Gather feedback. Iterate quickly. We’ve all heard these important pieces of advice for those interested in applying design thinking to wicked problems. Still, many people struggle during the prototyping phase of the design thinking process. Why do we stumble and how can we engage in more effective prototyping?

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KFC’s Menu Innovations

by ExperiencePoint

In our previous blog, we highlighted some of the “outside of the bucket” menu ideas KFC has recently innovated for its restaurants in 135 countries using design thinking. Items included a hot dog wrapped in a fried chicken bun (leave it to the Australians to inspire that sandwich of deliciousness) and fries made of chicken skin, which sounds vaguely disgusting to the American palate but sold out the day they debuted in the Philippines.

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How Medtronic’s Innovation Lab Immerses Project Teams in The Patient Experience

by ExperiencePoint

Big pharma companies may generate a lot of innovative new drugs and medical devices, but internally, they have a reputation for being slow to evolve their technology, workflows and corporate culture. This risk averse nature can get in the way of their ability to accelerate development, or identify new opportunities to increase revenues or cut costs.

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Sephora’s Big Insight Into Its Customers And Employees

by ExperiencePoint

Beauty giant Sephora, with a presence in 34 countries around the globe and 38,000 employees, has long been interested in providing the best service to its customers while focusing on being an inclusive culture across a diverse range of communities. But it was a recent revelation that came from getting to the heart of the customer experience that led the company to a transformation. And, surprise, design thinking had a hand in it.

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