Innovation and Change Behind the Scenes: Developing ExperienceInnovation Aware

Posted by ExperiencePoint on Mar 27, 2017 3:00:00 AM

(11 min read)

ExperienceInnovation is a family of experiential workshops  designed to awaken, nurture and improve people’s creative reflexes. With the launch of Aware, the newest member of the ExperienceInnovation family of products, we thought it would be a good time to take a peek behind the scenes of ExperiencePoint’s product development process and the journey from idea to market.

We sat down with Greg Warman, who leads EP’s innovation practice, and Ross Tom, EP’s Head of Marketing, to find out what went into the development of Aware.

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Topics: Innovation, Design Thinking, ExperienceInnovation

Facilitator Unplugged with Rachana Bhide

Posted by ExperiencePoint on Mar 15, 2017 11:57:35 AM

(11 min read)

Rachana Bhide is a Leadership Specialist in New York City, with more than 17 years’ experience designing and executing global leadership and change management programs.  As a facilitator and consultant, she leverages design thinking, as well as her personal experiences living and working across American, European and Asian cultures, to embed a mindset of leadership and innovation.

When we caught up with her recently, we learned about her passion for diversity in the workplace, how a mini-retirement can change your life and why she wants to play the drums.

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Topics: Change Management, Facilitators, Innovation

Innovation and Change Behind the Scenes: Creating a Future City on Mars

Posted by ExperiencePoint on Mar 13, 2017 5:30:00 AM

(5 min read)

With the news that NASA has discovered seven potentially habitable planets and SpaceX plans to send two tourists around the moon in 2018, a future that involves space travel doesn’t seem quite as far-fetched as it once might have. So it’s good to hear that the enterprising youth of today are thinking ahead to what that future might look like. And our own Director, Customer Experience, Tanya Bell, has some firsthand insight about how they’re doing it.

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Topics: IDEO, Innovation, ExperienceInnovation, diy

Facilitator Unplugged with Alan Hsieh

Posted by ExperiencePoint on Feb 16, 2017 10:24:20 AM

(5 min read)

Based in Shanghai, Alan Hsieh has spent the last thirteen years helping good leaders become outstanding. In addition to being a frequent keynote speaker for many of the most prominent IT conferences, he’s also worked with various global consulting firms providing talent management, executive coaching, recruitment and business consulting services.

We spoke with him recently about his position as Director of China with ExperiencePoint, his forecast for change and innovation in the Asian market, and why he can’t wait to lead a workshop for his son.

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Topics: Change Management, Facilitators, Innovation

Innovation and Change Behind the Scenes: Getting Mindful Over Lunch

Posted by ExperiencePoint on Jan 31, 2017 10:34:00 AM

(9 min read)

As a company that is committed to not only teaching but applying a human-centered approach in everything that we do, having empathy—that ability to understand someone else’s condition from their point of view—is essential. We know that if we want to serve each other, our customers and our community in a human-centered way, we have to first understand what they’re going through.

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Topics: Innovation, Change, behind the scenes, mindfulness

Facilitator Unplugged with Lyall Samaroden

Posted by ExperiencePoint on Jan 17, 2017 9:46:14 AM

(8 min read)

Based in Calgary, self-proclaimed “Change Management Guy” Lyall Samaroden knows that change and innovation go hand in glove. Through his consultancy Bench Solutions, he helps organizations avoid the pain of change gone wrong by injecting design thinking into the front end.

An ExperiencePoint facilitator since 2011 who has facilitated more than 900 ExperienceChange™  and ExperienceInnovation™ participant experiences (and counting!), Lyall shared some of what he’s learned about polishing “diamonds in the rough” and why Hawkins Cheezies are always a great prize—so long as you don’t eat them near an open flame.

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Topics: Change Management, Facilitators, Innovation

5 Ways to Get Started with DIY Innovation

Posted by ExperiencePoint on Jan 16, 2017 11:03:00 AM

(4 min read)

Recently, we talked about the fact that our greatest innovators might actually be right under our noses. In fact, the people who are closest to the problem, living and dealing with it every day, are often the ones who are best suited to solving it. They understand it like no one else.

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Topics: IDEO, Innovation, diy

Innovation and Change Behind the Scenes: Building a Better Team Kit

Posted by ExperiencePoint on Dec 2, 2016 9:03:00 AM

(5 min read)

In this series, we’re heading behind the scenes at ExperiencePoint, introducing you to some of our team members and showing you how they’re using the principles of ExperienceInnovation and ExperienceChange to get game-changing results in their own areas and across the business.

For our second story, we wanted to delve into a classic innovation challenge. What better example than one involving our own innovation program?

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Topics: Innovation, Change, behind the scenes

Facilitator Unplugged with Colleen Gao

Posted by ExperiencePoint on Nov 23, 2016 11:09:29 AM

(5 min read)

Based out of Shanghai, China, Colleen Gao is an Associate Principal at Korn Ferry Hay Group and works with top teams and leaders on a variety of interventions. An ExperienceInnovation™ Master Facilitator, she has facilitated more than 648 ExperienceInnovation participant experiences (so far!). We recently spoke about her work and learned a bit about top teams and their feelings, why design thinking has so much to offer the Chinese market, and the two critical items she brings to every facilitation experience.

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Topics: Change Management, Facilitators, Innovation

How to Build Commitment to a Culture of Innovation

Posted by ExperiencePoint on Nov 7, 2016 11:03:00 AM

(4 min read)

You’ve heeded the rallying cry to create a new culture of innovation. You’ve established the foundation for this new culture by cultivating new mindsets and creating the conditions to support the new behaviors. So why haven’t those new behaviors and actions become part of the organizational DNA?

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Topics: Innovation, culture, commitment