Facilitator Unplugged with Alan Hsieh

Posted by ExperiencePoint on Feb 16, 2017 10:24:20 AM

Based in Shanghai, Alan Hsieh has spent the last thirteen years helping good leaders become outstanding. In addition to being a frequent keynote speaker for many of the most prominent IT conferences, he’s also worked with various global consulting firms providing talent management, executive coaching, recruitment and business consulting services.

We spoke with him recently about his position as Director of China with ExperiencePoint, his forecast for change and innovation in the Asian market, and why he can’t wait to lead a workshop for his son.

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Topics: Change Management, Facilitators, Innovation

Innovation and Change Behind the Scenes: Getting Mindful Over Lunch

Posted by ExperiencePoint on Jan 31, 2017 10:34:00 AM

(9 min read)

As a company that is committed to not only teaching but applying a human-centered approach in everything that we do, having empathy—that ability to understand someone else’s condition from their point of view—is essential. We know that if we want to serve each other, our customers and our community in a human-centered way, we have to first understand what they’re going through.

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Topics: Innovation, Change, behind the scenes, mindfulness

Facilitator Unplugged with Lyall Samaroden

Posted by ExperiencePoint on Jan 17, 2017 9:46:14 AM

(8 min read)

Based in Calgary, self-proclaimed “Change Management Guy” Lyall Samaroden knows that change and innovation go hand in glove. Through his consultancy Bench Solutions, he helps organizations avoid the pain of change gone wrong by injecting design thinking into the front end.

An ExperiencePoint facilitator since 2011 who has facilitated more than 900 ExperienceChange™  and ExperienceInnovation™ participant experiences (and counting!), Lyall shared some of what he’s learned about polishing “diamonds in the rough” and why Hawkins Cheezies are always a great prize—so long as you don’t eat them near an open flame.

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Topics: Change Management, Facilitators, Innovation

5 Ways to Get Started with DIY Innovation

Posted by ExperiencePoint on Jan 16, 2017 11:03:00 AM

(4 min read)

Recently, we talked about the fact that our greatest innovators might actually be right under our noses. In fact, the people who are closest to the problem, living and dealing with it every day, are often the ones who are best suited to solving it. They understand it like no one else.

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Topics: IDEO, Innovation, diy

Innovation and Change Behind the Scenes: Building a Better Team Kit

Posted by ExperiencePoint on Dec 2, 2016 9:03:00 AM

(5 min read)

In this series, we’re heading behind the scenes at ExperiencePoint, introducing you to some of our team members and showing you how they’re using the principles of ExperienceInnovation and ExperienceChange to get game-changing results in their own areas and across the business.

For our second story, we wanted to delve into a classic innovation challenge. What better example than one involving our own innovation program?

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Topics: Innovation, Change, behind the scenes

Facilitator Unplugged with Colleen Gao

Posted by ExperiencePoint on Nov 23, 2016 11:09:29 AM

(5 min read)

Based out of Shanghai, China, Colleen Gao is an Associate Principal at Korn Ferry Hay Group and works with top teams and leaders on a variety of interventions. An ExperienceInnovation™ Master Facilitator, she has facilitated more than 648 ExperienceInnovation participant experiences (so far!). We recently spoke about her work and learned a bit about top teams and their feelings, why design thinking has so much to offer the Chinese market, and the two critical items she brings to every facilitation experience.

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Topics: Change Management, Facilitators, Innovation

How to Build Commitment to a Culture of Innovation

Posted by ExperiencePoint on Nov 7, 2016 11:03:00 AM

(4 min read)

You’ve heeded the rallying cry to create a new culture of innovation. You’ve established the foundation for this new culture by cultivating new mindsets and creating the conditions to support the new behaviors. So why haven’t those new behaviors and actions become part of the organizational DNA?

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Topics: Innovation, culture, commitment

Innovation and Change Behind the Scenes: Video Brainstorming Yields the Ultimate Editorial Calendar

Posted by ExperiencePoint on Oct 14, 2016 11:03:00 AM

Sure, we talk a good game about making innovation an instinct and change a reflex. But that wouldn’t add up to much if we weren’t actively walking the talk every day.

In this series, we’ll be heading behind the scenes at ExperiencePoint, introducing you to some of our team members and showing you how they’re using the principles of ExperienceInnovation and ExperienceChange to get game-changing results in their own areas and across the business.

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Topics: Change Management, Innovation, Change, Design Thinking

Facilitator Unplugged with Michele Dunn

Posted by ExperiencePoint on Oct 7, 2016 9:23:52 AM

Michele Dunn is an international consultant specializing in executive development and coaching. Her work takes her around the world as she facilitates experiences with professionals in the US, Europe, Asia, Australia, and Latin America. We caught up with her in her office recently, where she shared the roots of her love of training and helping people grow—as well as the finer points of carrying bottles of bubbles through airport security. We also learned that no destination (or atmosphere) is too far-flung for Michele.

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Topics: Change Management, Facilitators, Innovation

Facilitators Unplugged with Shyam Viswanathan

Posted by ExperiencePoint on Sep 9, 2016 2:23:30 PM

When Shyam Viswanathan says being a facilitator keeps him on his toes, he means it. With more than 1,500 ExperienceChange and ExperienceInnovation experiences under his belt, he’s on the road six days a week, facilitating workshops for a commercial vehicles manufacturer one day and the largest bank in the middle east the next. From oil and gas to mobile communications to consulting, each company environment allows him to step into a new world, and that means there’s no time to get bored. Shyam shared with us a little more about his globetrotting ways, as well as his mentorship goals.

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Topics: Change Management, Facilitators, Innovation