Meet Barney the Robot Bartender

by ExperiencePoint

In our last post, we looked at the intersection of artificial intelligence (AI), restaurants and consumer needs. Karakuri has been developing robots that can better fulfil the demands of both restaurant patrons and restaurateurs by focussing on consistency and precision in food preparation. F&P Robotics has also thrown its hat into the hospitality AI ring; the company debuted an exciting new product at the most recent HostMilano.

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Robots On a Diet

by ExperiencePoint

The bots are here. Artificial intelligence (AI) is quickly altering our world. The rapid leaps in progress can change the experience of everyday life. For consumers, it means more than simple conveniences such as Siri and Google Home; there are now self-driving cars and entire smart-home interfaces.

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How Burger King and Dunkin’ Donuts Used Design Thinking to Achieve the “Impossible”

by ExperiencePoint

Fast food brands want to launch buzz-worthy items that will bring customers streaming through their doors. Trouble is, these companies often fall back on assumptions about what customers want, often a recipe for disaster.

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5 Design Thinking Myths: Busted!

by ExperiencePoint

The business world has discovered the power of design thinking. An increasing number of organizations are reaping the rewards of a human-centered approach to innovation. Nonetheless, myths about the popular problem-solving method continue to abound. The Enterprisers Project, a blog for CIOs about the future of business and IT, recently ran a piece on the various fictions circulating about the technique. At ExperiencePoint, we’ve heard more than a few myths that could use a little debunking.

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Design Thinking Declared Critical Skill for the Future of Work

by ExperiencePoint

The future of work is barreling toward us, and executives don’t know what to expect. Gartner’s CEO 2020 Pulse on the Future of Work found that 73% of execs believe that coming changes will provoke the need for restructuring, culture shifts and mergers or acquisitions. Other key worries include an increase in competition for critical skills and the widespread disruption wrought from changing customer expectations.

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