To be competitive in the future, employees will need skills that allow them to be more creative, agile and innovative. According to a 2018 report from McKinsey & Company, demand for creativity in the workplace is going to “rise sharply” in the coming years. Critical thinking, decision-making, and emotional intelligence will also be needed to achieve success in the workplace of the future.Read More
People have a lot of preconceived notions about creativity — most of which are wrong.
Most people come to design thinking workshops hyper alert for any challenge that pushes them outside of their creative comfort zone. They believe only certain types of people are “creatives,” and that if they eagerly participate in a creative activity they will look foolish in front of their peers. As children these kinds of fears would never even have occurred to us, but as adults they can be paralyzing.Read More
The finance industry seems an unlikely place to find innovative approaches to customer-centric design. But as the benefits of design thinking gain traction, some forward-thinking finance firms are adopting design thinking as a way to drive innovation, and gain a competitive edge.Read More
In many industries, regulations are the price of doing business, and industry leaders dedicate a huge amount of time and money to addressing them. Financial services is no exception.Read More
If you’ve been reading these blogs as a series and applying the lessons learned, then your organization could be well on its journey to an agile transformation. Every step in this seven step process is organized sequentially for a reason — you have to learn to crawl before you can run.
In the first few steps we gained alignment around strategic goals, created visibility from the c-suite down to the teams and back up again, prioritized and sequenced tasks, and quantified our work in process (WiP). Now it’s time to take transformation to an even more strategic level across the system.Read More