It’s a buyer’s market—and we aren’t just talking about houses. E-commerce, the sharing economy and competition overload have given retail customers the upper hand. And customers can be relentless when it comes to what they want.

Space travel has given us inventions that you might not automatically associate with astronauts. Wireless headphones, camera phones, memory foam–even athletic shoes—are examples of innovations conceived by NASA.

The Vitamin Shoppe experienced a drop in earnings in 2019, but the health and wellness giant is far from giving up.

You’ve taken a design thinking course, found a complex human-centered problem to solve and assembled a cross-functional team ready to get to work. Now what?